Medipro service
An AI assistant that handles your patients on WhatsApp 24 hours a day: it answers, books and follows up. It doesn't diagnose; it takes care of intake.
I want this for my practiceWe set up a conversational AI assistant that answers patients 24 hours a day through WhatsApp, Instagram, Facebook and other digital channels. More than a fixed-answer chatbot, MediNova stays with the patient through their decision and helps fill your schedule.
It never leaves a patient unanswered, at night or on holidays.
Handles WhatsApp, Instagram and Facebook from one place.
Stays with the patient through the decision until they book.
A patient who messages at 11 p.m. does not wait until morning: they get an immediate answer, and if their question warrants it, they are booked before you open the practice.
This is how the day to day changes once the first conversation with every patient is handled by AI.
Your patients get an answer at any hour of the day
Your team stops answering the same repetitive messages
More inquiries become patients, including the ones you had written off
The patient gets an immediate, specific answer
Try any of our AI assistants free for 14 days
For a single-provider practice getting started
For practices with more inquiries than the front desk can handle
For multi-provider practices and groups
Ongoing support
The answers before you commit to anything
It depends on two things: the conversation volume your practice generates (WhatsApp and Meta charge per conversation) and how many channels you connect. After the initial assessment, you get a fixed monthly price built on your real volume, so you can compare it against what each missed or unattended inquiry costs you today.
Currently WhatsApp, Instagram and Facebook, the channels your patients already message you on. We can evaluate other channels depending on your setup.
No. The AI filters, answers the repetitive volume and books; your team focuses on patients who are ready for the appointment and on anything that needs a person.
It depends on the complexity of your practice and how many channels you want connected. We define it on the initial assessment call.
It is a conversational AI assistant, not a chatbot with fixed options. It understands questions written in natural language, keeps the context of the conversation and answers specifically, not with preset menus.
We do not currently operate under a Business Associate Agreement, so we do not market it as HIPAA compliant. It is configured for scheduling and general inquiries and is not a place to send protected health information. If your workflow requires a BAA, tell us before you start and we will be direct about whether we are the right fit.
We train the people who answer your phones and messages to turn more inquiries into booked appointments, and we leave behind scripts your next hire can follow on day one.
See the serviceWe audit your ad spend and coach whoever runs it, so every dollar turns into booked patients instead of raw leads. We advise and train; we do not run campaigns or manage your social accounts.
See the serviceWe map where inquiries are dying between the first call and the booked visit, then rebuild that process so more of the leads you already pay for become patients who show up.
See the serviceLocal paid ads for high-intent treatments, an AI assistant that answers and books clients 24/7 on WhatsApp and social channels, and a front office trained to convert — measured by attended appointments.
See the serviceEvery message that sits unanswered is a patient who may end up booking somewhere else. We will show you, using your own case, exactly how the AI would answer from day one.
