About Medipro

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What is Medipro?

A remote practice growth team. We work on the commercial layer of a medical practice: AI patient communication, front office training, paid ads advisory and patient acquisition consulting. We do not touch anything clinical.

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Who is Medipro for?

Medical practices, clinics and specialists of any specialty who want to improve how they answer, schedule and convert the patients who already contact them.

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Where are you based?

Bogotá, Colombia. We work remotely with English-speaking practices and have no U.S. office. Our hours overlap with every U.S. time zone.

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What does it cost?

It depends on the service. AI plans start at $110 per month with a 14-day free trial. Advisory, training and consulting are scoped on the assessment call. Our rates sit below what a comparable U.S. consultancy charges.

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How fast do you reply?

Within two hours during U.S. business hours, with a proposal based on what you described.

About the AI answering service

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Which channels does the AI assistant work on?

WhatsApp, Instagram and Facebook are the main channels. It answers common questions, qualifies patients, books appointments, sends confirmations and follows up automatically.

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Is the AI assistant HIPAA compliant?

We do not currently operate under a Business Associate Agreement, so we do not market it as HIPAA compliant. It is configured for scheduling and general inquiries and is not a place to send protected health information. If your workflow requires a BAA, tell us before you start and we will be direct about whether we are the right fit.

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Does the AI replace my front desk staff?

No. It absorbs the repetitive volume and the after-hours gap so your team spends its time on patients who are ready to book and on situations that need a person.

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Does it reconnect with patients who went quiet?

Yes, that is one of its main jobs: reviving conversations that stalled and turning them into booked appointments.

About training and advisory

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Who do you train in the front office coaching?

Whoever answers your phones and messages and manages the schedule: front desk staff, patient coordinators, or anyone handling inbound inquiries. Sessions are remote and can run in English or Spanish.

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Do you run our ad campaigns or just advise?

We advise and train only. We audit your Meta Ads and Google Ads strategy and coach whoever runs it today, whether that is your team or your agency. We do not execute campaigns, manage social accounts or produce content.

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What metrics will I actually see?

Time to first response, contact rate, lead-to-appointment rate, show rate, treatment acceptance rate and cost per booked patient by channel. If your current setup cannot report those, fixing that is the first deliverable.

Getting started

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Can I combine several services?

Yes, and most clients do. The most common pairing is the AI answering service, which covers the hours nobody is there, with consulting or training, which fixes what happens during the hours your team is.

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Do I have to sign a long-term contract?

It depends on the service. AI plans include a 14-day free trial. Advisory and training are scoped per engagement. We explain the terms before you start and there is no lock-in clause hidden anywhere.

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How do I get started?

Message us on WhatsApp describing what your practice needs. Within two hours we schedule a free assessment call with no obligation.